Frequently Asked Questions
Everything you need to know about shopping with Love to Dream AU.
What is the status of my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking link. You can use this link to monitor your delivery progress in real-time.
How long does shipping take within Australia?
Standard shipping typically takes 3-7 business days, while Express shipping takes 1-3 business days depending on your location. Please note that regional areas may experience slightly longer delivery times.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. Please ensure all tags are attached. For hygiene reasons, garments that have been worn or washed cannot be returned unless faulty.
How do I choose the right size for my baby?
Size selection should be based on your baby's current weight rather than their age. Please refer to our detailed Size Guide located on each product page to ensure the safest and most comfortable fit.
Do you offer international shipping?
Currently, our Love to Dream AU store ships exclusively within Australia. For international orders, please visit our global website to find a distributor or local store in your region.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express) as well as PayPal, Apple Pay, and Buy Now Pay Later options including Afterpay and Zip.